Contact Us

Support Request Guidelines – What to Share When Contacting Us

To help us resolve your issue quickly and accurately, please include the following details based on your concern: 1. Order Not Delivered / Delayed

  • Order ID
  • Registered Mobile Number
  • Current Address
  • Tracking Link (if available)
  • Brief description of the issue (e.g., “Marked delivered but not received”)

2. Return / Refund Requests

  • Order ID
  • Clear Unboxing Video (must be recorded while first opening the parcel)
  • Photo of the shipping label on the box
  • Reason for return/refund
  • Mention if you’d like us to generate pickup or if you’ll ship it yourself

3. Tracking Not Updating / Fake Delivery Attempt

  • Order ID
  • Registered Mobile Number
  • Tracking Link
  • Screenshot of the tracking status (if available)
  • Briefly explain the issue

4. Wrong / Damaged / Defective Product Received

  • Order ID
  • Clear Unboxing Video
  • Photos/Videos showing the issue clearly
  • Photo of the shipping label
  • Brief description of the problem

5. Missing Item / Incomplete Order

  • Order ID
  • Clear Unboxing Video
  • Photo of all items received
  • Photo of the shipping label
  • Mention which item is missing

6. Order Cancellation / Address Change

  • Order ID
  • Registered Mobile Number
  • Clearly mention whether you want to cancel the order or update the delivery address
  • For an address change, provide the complete new address with PIN code

Customer Support

For any order-related queries, please contact us at:
Support Number: 07969548698
Email: support.besthomeliving@gmail.com
Website: besthomeliving.in
Our support team will review your request and assist you as soon as possible.
Important: Please provide complete and accurate information when contacting us. For damaged, defective, incorrect, or missing product claims, an unboxing video may be required for verification.